We unexpectedly needed a new truck a few weeks ago. We were referred to them by a family member & have had great service. Carl drove the truck to our house to pick us up got our paperwork done in timely manor. Some Things needed to be fixed & it’s going to the shop Monday. Cause we have been so patient Joe even put us into a loaner car until our truck is complete with all repairs. I find it very hard understand all of the bad reviews while my family has never experienced anything of such. Joe Carl & Hughy are very kind honest compassionate people. Joe & Carl are even finding us a 4dr specific car my wife asked for to commute back & fouth to work. If you are respectful & loyal they give that & then some in return. Thank y’all for being so great to us.
Truly appreciate the courtesy of everyone I interacted with here. I cam e in at the last moment to get a vehicle and was happy to meet people who were willing to help me. I feel that I was given honest information and was walked through the process step-by-step. I also feel that the team wanted to make me happy, and I am. I will be sure to refer others to you.
A Google User
Ive purchased a total of 5 cars from these guys over the past decade. They have been caring, attentive and helpful. They got me financed when I was a struggling kid out of college and helped me with better cars as my finances improved. I've always gotten what Ive paid for or more and they have always been clear on a cars potential pitfalls before ive purchased. All in all a multitude of enjoyable experiences with these fellas.
Everyone I spoke with at this company was so helpful and pleasant. This was the first vehicle I have ever purchased on my own from a dealership and I was very nervous. Many of the other dealerships I had reached out to had poor customer service and I got the impression that I , as an inexperienced car buyer, would be taken advantage of. Paul and Christian were so incredibly helpful! Paul was especially kind and patient with my questions and lack of knowledge. Christian was able to get me a reduced monthly payment after taking the time to personally review my credit. Even after my purchase, Paul still made himself available to answer my questions and take a post purchase test drive with me (almost a month later!) to ensure that everything was in good, working condition. I have never felt so catered to and am sure I will visit these guys for my next purchase!
It has been a GREAT experience working with Riverside. They helped me choose the perfect vehicle for me and I have had it serviced several times without any issue whatsoever. It is a warm friendly family environment. The same employees are still there from when I first bought my car and everyone has been nothing short of awesome. I recommend this dealer to my family and friends and would absolutely purchase my next vehicle from Riverside. UPDATE: My car which is still fabulous after nearly three years needed some repair work done and once again Joe, Kristian and the staff were amazing and honored every agreement. I would not hesitate to recommend this business and I would definitely use again.
Though I did not purchase the car from the dealer, he was really nice and helpful to give me a really good deal. The owner is really friendly and attends you personally. Great atmosphere and good cars within the budget. If I need something nice with good deal I'll definitely come back to you guys.
This was the best car buying experience i have ever had! Hands down. The entire process was stress free, simple, and quick. The owner, Joe was very accomodating. Karl and Bob were very helpful and straight forward. I was approved after an hour of calling and my vehicle was available for pick up the same day. My cars runs great! I have no complaints about my experience. I will definitely tell everyone i know to come here and this will be my auto dealers for life!! Thanks Karl and Bob!
Me and my grandmother bought a car from here. Karl was out salesman and did a great job. They have taken care of both of us and have been super accommodating. She had a check engine light come on about a week after our purchase and even though there was no warranty they took it in and fixed it FREE OF CHARGE!!!!. Karl has even followed up to make sure all has been good since. Mike S
They Are Selective w/ their Inventory
Recently purchase a truck from them for my son. Searched for a long time for a quality truck and kept coming back to their site. They are selective about their inventory, buying only good product to sell. Don't expect starbuck's coffee and pastries. They are straight forward without all the fru fru. Great experience for my son getting his first vehicle. I'd go back again.
Thanks for your help!
I recently purchased a 2007 Acura TL from Riverside Motorcars. The shopping and price discussion experience was friendly and low-stress. When a couple issues cropped up in the vehicle after the sale, Riverside Motorcars was very helpful working with me to craft a solution that was acceptable to both sides. Bear in mind that part of my purchase agreement was to take the car "AS IS" so Riverside was under no legal requirement to help me out. Thanks to Paul, Bob and the staff at Riverside Motorcars! Mark
Great People at Riverside Motor Cars
Was looking for SUV for my wife and found exactly what I was looking for @ Riverside Motor Cars. Spoke to Paul on the phone and got answers to all of my questions. Went to look at car the same day and found it was exactly as described on the phone. Worked with Paul & Joe to get to a number we were both comfortable with and took delivery of the car the following week. Would recommend buying a car from Riverside Motor Cars in Naugatuck. They were honest and easy to deal with! Paul from Warren
EXCELENTE SERVICIO! EXCELLENT SERVICE!
Nuestra experiencia comprando vehiculo a Riverside Motorcars fue excelente, el servicio y guia de sus representantes fue de muy alta calidad, tienen gran conocimiento de los carros que ofrecen, nos ayudaron en cada paso para facilitar la compra de nuestro carro, aun despues de la compra estuvieron pendientes y ante todo gracias a sus servicios todo el proceso fue muy facil, por esto recomendamos estamos convencido que el Riverside Motorcars es el mejor en Connecticut. Gracias!
Riverside Motorcars is the place to go!
My husband and I were looking for an 4WD vehicle for a few months and just couldn't seem to find the right one at any of the small dealers we went to. Our final attempt was at Riverside Motors. My husband made a phone call and left a message but did not expect a return call since he had done that so many times at other dealers - why would this one be any different? Half an hour later, Bob called him back and asked him to stop in to take a look at their inventory. That in itself was a sign to us that this was the place where we would find our 4WD vehicle. Lo and behold, we both took the drive in and found a beautiful Silver Honda Pilot for a rediculously reasonable price. The process was very quick, the professionalism was A-1 and the staff were very pleasant to us. We would highly recommend Riverside Motorcars to any of our family or friends. You won't be disappointed!!
D & V Perry